CrossesOnTheWeb.com Christian Jewelry

If you would like to return an item, just mail it to our return center at the address below. First Class Mail at the Post Office is the most economical. Please use a heavy duty brown manila envelope. Standard white envelopes will sometimes tear and should not be used.

Use the bubble wrap your item came in to protect the item during shipment.

Without bubble wrap or something similar protecting it, the jewelry will be damaged during shipment.

Please include a note with your order number on it; if you still have it; if not, we can look it up here in our offices. We will email you when we receive your return and will immediately credit your card if you paid by credit card or mail you a refund check if you paid by check. The credit card entry may take a few days to show up on your statement.

EXCHANGES

If you would like new (different) items in exchange for the old items, just order the new items on the web site and we will treat the new items as a separate and unrelated order. This gets the new items on their way to you immediately and prevents confusion; then just mail the unwanted items back to us (instructions above) and we will credit your card or mail you a check.

Remember-let me help you be happy with your purchase. Don't keep an item that you are not 100% happy with. Please contact me with any questions you may have.

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